1link Service Network and REALtime Communications’ integration opens the door to faster booking

For the first time without the need for human intervention, company car, van and truck drivers can book into workshop diaries online, using 1link Service Network’s new integration with REALtime Communications (RTC). Using our Driver Booking Module, which can be accessed through almost any digital device, users can select their preferred dealer, view the slots…
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We’re celebrating our 500,000th fleet vehicle sale through 1link Disposal Network

The 500,000th fleet vehicle sale through our 1link Disposal Network platform took place recently. The grey, 30,000 mile, 2019 Volkswagen Golf was bought by a dealer in Anglia from a major leasing company. The platform can credibly claim to be one of the longest-established online sales channels for fleets to sell cars, vans and trucks…
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Our new data shows that the age of a company car has risen since the pandemic by over a year

Since the start of the pandemic in 2020, the average age of a petrol car that is going through service, maintenance or repair (SMR) has increased by over a year. Taken from our 1link Service Network platform, data shows similarities as the average age of a diesel van going through SMR has risen from 31…
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Epyx: Fleet management

Our new data shows ex-fleet electric vehicles take longer than ICE to sell to dealers

Ex-fleet electric vehicles (EVs) are taking more than twice as long to sell as internal combustion engine (ICE) models, according to our new data, but the situation could change quickly. Data from our 1link Disposal Network platform shows that petrol cars and vans take an average of 10 days to sell, 11 days for diesel…
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Our new data shows electric company car tyres are bigger and more expensive than ICE

Our new real world data shows that, on average, electric company car tyres are both bigger and more expensive than petrol or diesel equivalents. The average replacement tyre fitted to an electric vehicle (EV) is 18.59 inches and costs £207, whereas, for internal combustion engine (ICE) cars, the figures are 17.40 inches and £130. The…
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EMaC partner with us for motor warranty repair processing

We’re excited to announce that we are partnering with EMaC to digitally process its motor warranty repair approvals. EMaC will use our 1link Service Network e-commerce platform to submit, approve and pay repair requests made by dealerships and independent service centres. John O’Donnell, Managing Director at EMaC, says the new arrangement would help create a…
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BGAG acquisition extends our European footprint to over five million vehicles

Our European footprint has been substantially extended this week with the acquisition by our parent company, FLEETCOR, of Business Gateway AG (BGAG). Founded in 2000, BGAG provides leasing companies operating almost one million vehicles in Germany, Switzerland and eight other European countries with sophisticated tyre and service, maintenance and repair (SMR) management technology, connecting them…
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Electric-vehicle-charging

Our new report aims to help garages maximise electric vehicle business

Our new report is designed to help garages maximise the amount of electric vehicle (EV) service, maintenance, and repair (SMR) business they win. The Electric Vehicle Network Performance and Opportunities Report (EV NPOR) is compiled specifically for each subscribing business, providing both extensive national data and benchmarking against local garages potentially competing for similar business.…
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A Big Hello To Our New Head Of Account Management

We’re delighted to announce that Jim Claridge has been appointed Head of Account Management for the UK and Europe. Jim has been with the company since 2005, working his way through a variety of roles, most recently being product strategy manager. Taking over management of epyx’s account management team, Jim is now responsible for supporting…
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SMR spend on four year old-plus fleet cars up by more than a half since pandemic

The proportion of fleet SMR spend on fleet cars aged four years old or over has increased by more than a half since the pandemic, rising from 28% in 2018 to 43% in 2022. Also, the average service, maintenance and repair (SMR) invoice price for those older vehicles is 24% higher than for those aged…
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