Category: 1link Service Network

Connected vehicle penetration into fleet parc shows potential for data

New research we have undertaken shows that for new vehicle registrations between 2020 and 2022, the percentage of connected internal combustion engine (ICE) cars and vans registered on our 1link Service Network platform has risen from 62% to 76%, while the percentage of connected electric vehicles has also increased – from 94% to 97%. Matt…
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Launch of The Network Performance and Opportunities Report Plus (NPOR+)

We have launched a new report that is designed to help garages maximise the amount of service, maintenance and repair (SMR) business they are winning from major fleets. The Network Performance and Opportunities Report Plus (NPOR+) is an addition to the existing NPOR report, providing further data that workshop managers themselves have been requesting. Both…
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1link Service Network helps RAMP meet increasing demand for national warranty repairs

Increasing demand for claims repairs on a national basis has seen motor warranty provider RAMP adopt 1link Service Network to meet the needs of its 135,000 plan holders and access online those repairers who are members of a pre-existing, high quality, nationwide network. Serkan Obuz, Managing Director at RAMP, explained that more used cars were…
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Ogilvie Fleet drives increased number of service bookings online with new Driver Booking Module

Increased numbers of service, maintenance and repair (SMR) bookings are being made online by drivers of company cars and vans leased by Ogilvie Fleet thanks to a new module on 1link Service Network. The Driver Booking Module enables users to contact garages directly using any mobile device or computer and nominate up to three potential…
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No jump in fleet MOT tests during September

There was no substantial jump in the number of fleet MOT tests undertaken during September, despite warnings that deferrals made during the pandemic could lead to massive demand. Using an analysis of information held on our 1link Service Network platform, we’ve found that there were almost 52,000 MOT tests carried out during the month. This…
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Fleet tyre fitments made easier by new TyreServe feature as sales pass 100,000

A new feature designed to help make fleet tyre payments through TyreServe easier has launched – at the same time as we pass the milestone of 100,000 total tyre sales. The Outsourcing feature is designed for instances when major fleets that buy fixed cost tyre insurance from a tyre management company find that a tyre…
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Epyx: 1link Service Network - vehicle maintenance

Warranty companies aiming for improved claims processes through better technology

A new trend has emerged in 2021 for motor warranty companies to improve their claims handling processes through improved technology, we are reporting. Marc Lees, Head of Business Development at epyx, said that the company was in the process of signing several warranty providers that are active in the UK used car and van market…
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Fleet technology

Fleet interest in “joined up” cross-platform strategies being spurred by pandemic

An increased interest in digitalisation, spurred by the pandemic, is leading more fleets to investigate “joined-up” cross-platform strategies. Debbie Fox, Commercial Director at epyx, explains that there is rapidly growing awareness of the synergies available from adopting complementary technologies to create new efficiencies. “It’s been widely reported that the last year has seen much increased…
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New product is starting point for future fleet connected car SMR

A new product we are launching later this quarter is being presented as our starting point for future fleet connected car developments in service, maintenance and repair (SMR). The Driver Booking Module is aimed at the fleets that use our 1link Service Network platform to manage their SMR requirements. It will enable company car and…
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Data suggests 14% of all fleet cars and vans now electrified

New data from epyx suggests that 14% of cars and vans operated by fleets are now either hybrid or battery electric vehicles. The figure is taken from our 1link Service Network platform, used by fleets totalling four million vehicles to buy and manage service, maintenance and repair (SMR) from nearly 9,000 franchise dealers, independent garages…
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