A new dashboard introduced this week is the “next level” in minimising car and van off-road times. The Downtime Management dashboard, part of the 1link Service Network Insights range of products, displays metrics in six key areas, using real-time data from the company’s 1link Service Network service, maintenance and repair (SMR) platform. Scheduled Today shows a current plan of action for the…
Read more
A map of the UK showing the percentage of SMR jobs completed for fleets by independent garages in each region The data, taken from 1link Service Network, covers the period between January 2024 and 9th March 2025. It shows 62% of service, maintenance and repair (SMR) jobs completed for fleets in the East of England…
Read more
Seven future areas where AI could boost fleet SMR We’re highlighting seven future areas where artificial intelligence (AI) could boost fleet service, maintenance and repair (SMR) performance, by examining how the technology could be applied to our 1link Service Network platform. Fabrizio Margaroli, Director of Data Science at our parent organisation, Corpay, said: “In 2025,…
Read more
Electric vans are showing shorter servicing times compared to internal combustion engine (ICE) and hybrid models, according to findings from epyx. However, ICE and hybrid vans have better vehicle off-road (VOR) times, according to the new data, taken from our 1link Service Network service, maintenance and repair (SMR) platform. The information looks at performance across…
Read more
Scotland has the longest average fleet vehicle off-road (VOR) times in the UK at 2.38 days, according to new figures released by epyx. Meanwhile, the shortest VOR wait is in the North East, with an average of 1.83 days between when a car or van enters a workshop and work is completed. The statistics –…
Read more
Fleet benchmarking reports that use 29 million data points are now being made available as standard to all fleets who use our 1link Service Network platform to process service, maintenance and repair (SMR). The three Fleet Improvement Dashboards offer data gathered from over 15.5 million invoices, totalling a £3.9 billion spend over the last five…
Read more
In total, 35.29% of vehicles registered onto the platform were electric, compared to 25.59% a year ago. An increase for hybrid registrations was also seen at 17.53% against 14.82% in August 2023. There were corresponding falls for internal combustion engine (ICE) vehicles – with petrol representing just 29.87% of registrations in August against 39.90% a…
Read more
Fleet parts prices have risen fastest for SUVs over the last four years, according to new 1link Service Network data we’ve released. Among a basket of five common parts including front discs and pads, wiper blades, clutches, pollen filters, headlamp bulbs and spark plugs, SUVs have seen the highest increases for any car type in…
Read more
Our new data shows average fleet parts prices have risen by more than a third (35%) in four years. Using a basket of common parts including front discs and pads, wiper blades, clutch, pollen filter, headlamp bulbs and spark plugs, the total cost has risen from £713 in 2020 to £963 in 2024. The biggest…
Read more
Use of independent garages by fleets has increased by around a quarter for company cars and vans that are aged four years old compared to their one-year-old counterparts. Our new data shows that the purchasing of SMR changes from 30% independent garages and 70% franchise dealers at one to two years old to 35% /65%…
Read more