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New data from 1link Service Network shows electric vans have shorter servicing times compared to ICE and hybrid models

26th November 2024

Electric vans are showing shorter servicing times compared to internal combustion engine (ICE) and hybrid models, according to findings from epyx. However, ICE and hybrid vans have better vehicle off-road (VOR) times, according to the new data, taken from our 1link Service Network service, maintenance and repair (SMR) platform. The information looks at performance across…
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Our data for fleet vehicle off-road times shows Scotland is UK’s worst region and North East is best

21st November 2024

Scotland has the longest average fleet vehicle off-road (VOR) times in the UK at 2.38 days, according to new figures released by epyx. Meanwhile, the shortest VOR wait is in the North East, with an average of 1.83 days between when a car or van enters a workshop and work is completed. The statistics –…
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new agreement, expansion

1link SMR expands into Finland, Norway, and Sweden, growing platform’s presence to 15 countries

24th October 2024

1link SMR is expanding into Finland, Norway, and Sweden, following a new agreement by Business Gateway GmbH. The move brings the number of countries using the platform to 15 and means fleets totalling almost eight million vehicles globally have adopted it to manage their service, maintenance and repair (SMR) processes. Tim Meadows, CCO at epyx,…
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29 million datapoint fleet SMR dashboards now given as standard to customers

18th October 2024

Fleet benchmarking reports that use 29 million data points are now being made available as standard to all fleets who use our 1link Service Network platform to process service, maintenance and repair (SMR). The three Fleet Improvement Dashboards offer data gathered from over 15.5 million invoices, totalling a £3.9 billion spend over the last five…
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EV charging

EVs form record proportion of fleet vehicles added to 1link Service Network in August

19th September 2024

In total, 35.29% of vehicles registered onto the platform were electric, compared to 25.59% a year ago. An increase for hybrid registrations was also seen at 17.53% against 14.82% in August 2023. There were corresponding falls for internal combustion engine (ICE) vehicles – with petrol representing just 29.87% of registrations in August against 39.90% a…
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Fleet technology

Our new report shows garages how their SMR compares to national trends

5th September 2024

We’ve launched a new report, that draws data from 1link Service Network, which enables garages to see for probably the first time how their service, maintenance and repair (SMR) performance compares to national and regional trends across a range of key metrics. The quarterly 1link Market Index Report includes information from both in and out…
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EV charging

Our real world data suggests EV SMR savings are starting to become apparent

15th August 2024

We’ve released new real world fleet data, covering vehicles up to 3.5 years old, from 1link Service Network which suggests that long-predicted savings in service, maintenance and repair (SMR) for electric vehicles (EVs) are starting to become apparent. It shows advantages in both the amount spent on SMR and the number of garage visits for…
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Large influx of new motor manufacturers on 1link Service Network

24th July 2024

Greg Tucker, Head of OEM & Dealer Management, said that five manufacturers – BYD, GWM, SSanyong/KGM, Omoda and Seres – had been added to the platform during the last year, and that conversations were ongoing with several more who were interested in joining. “In a typical year for 1link, we may have one or two…
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New data shows fleet parts prices have risen fastest for SUVs

17th July 2024

Fleet parts prices have risen fastest for SUVs over the last four years, according to new 1link Service Network data we’ve released. Among a basket of five common parts including front discs and pads, wiper blades, clutches, pollen filters, headlamp bulbs and spark plugs, SUVs have seen the highest increases for any car type in…
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New network of motor warranty claims garages

24th June 2024

Our new network of garages that we have created are keen to undertake motor warranty work. With over 1,400 suppliers across the UK, it gives warranty providers access to national coverage of workshops who want to fulfil claims. Marc Lees, Director of Business Development at epyx, said, “One of the success stories at epyx in…
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