Keep your 1link invoicing up to date – for smoother payments and stronger partnerships
At 1link Service Network, we understand how important prompt, accurate payments are to keeping workshops running efficiently. Ensuring your invoices are submitted through 1link — and not just your DMS — is essential. Fleet operators can only make payments against invoices created within 1link Service Network.
Submitting your 1link invoices promptly keeps your business cash flow healthy, reduces queries, and helps fleet customers pay you more efficiently. It also ensures every job you complete is visible and correctly recorded within the 1link platform.
Why 1link invoicing matters
When you raise and submit your invoices directly through 1link Service Network, you unlock several key benefits:
- Guaranteed payment path: Fleet operators will only process and pay invoices generated in 1link. DMS invoices cannot be matched to job authorisations and therefore cannot be paid.
- Faster payments: Keeping invoices current avoids bottlenecks in the process, helping you receive payment more quickly.
- Fewer queries: Authorisations typically expire after 30 days (although this varies by fleet), so prompt invoicing prevents the need for re-authorisation and saves valuable admin time.
- Improved accuracy: Invoices raised within 1link automatically match the approved job details, helping reduce discrepancies.
- Professional reputation: Timely, accurate invoicing reflects reliability and builds confidence with your fleet customers.
How to check for outstanding 1link invoices
It only takes a moment to confirm that your 1link invoicing is up to date:
- Log in to 1link Service Network
- Review the homepage, look for ‘payment not requested’ — if highlighted in red, you have jobs that haven’t yet been invoiced through 1link
- Click on ‘payment not requested’ to see your list of uninvoiced jobs
- Review these jobs and submit your 1link invoices for any outstanding work
- Once submitted, you can track progress through the approval and payment stages
- Remember, a job isn’t invoiced until its status changes to ‘Invoiced’ on 1link
Need support?
If you have any questions or encounter an issue with outstanding 1link invoices, simply contact the 1link Network Support team.
They can guide you through resubmissions, clarify approval stages, and ensure your invoicing remains accurate and up to date.
A simple step that makes a big difference
By keeping your 1link invoicing current, you’re not only helping secure timely payments — you’re also supporting smoother operations across the entire network.
It’s a simple action that strengthens partnerships, enhances visibility, and keeps every part of the chain moving efficiently.
The content of this blog is for general information purposes only. Whilst we endeavour to ensure that the information on this site is correct, no warranty, express or implied, is given as to its accuracy and we do not accept any liability for error or omission. Nothing on this blog constitutes legal advice.