1link Service Network adopted by SIXT van & truck
A commitment to improving customer experience and gaining greater control over service, maintenance and repair (SMR) has driven SIXT van & truck’s new adoption of 1link Service Network.
The platform will provide the Glasgow-based commercial vehicle rental company with direct control over SMR management at its five locations across the UK.
Yvonne Gabler, newly appointed Managing Director for SIXT van & truck, said: “Our customers rely on us to keep their businesses moving, and that means delivering service they can trust. By introducing 1link Service Network, we’re enhancing the speed, accuracy and efficiency of our fleet maintenance. It enables us to uphold the highest standards across our fleet while ensuring our customers enjoy a premium service from SIXT van & truck.”
“This ensures our fleet is maintained to the highest standards and allows us to deliver a faster, more efficient, and more reliable service for our customers.”
Jim Williams, Head of Operations at SIXT van & truck, added: “We have managed our service, maintenance and repairs through Allstar ServicePoint, which is powered by 1link technology, for some time. However, moving to epyx’s 1link Service Network provides a more advanced solution that aligns with our growth ambitions for SIXT van & truck. It gives our locations the tools to act quickly and efficiently, while also enabling national oversight to uphold standards, increase efficiency and manage costs responsibly with greater data visibility.
“By integrating this platform with our internal systems and processes, we are creating new levels of automation and operational accuracy. This ensures our fleet is maintained to the highest standards and allows us to deliver a faster, more efficient, and more reliable service for our customers.”
1link Service Network is the industry standard SMR platform, used to process an average of almost 18,000 company car and van jobsheets every day from fleets totalling nearly five million vehicles working with over 8,500 suppliers.
Marc Lees, Business Development Director, said: “We have a longstanding relationship with SIXT van & truck and are very pleased to play our part in helping them to develop their SMR capabilities as they work to scale the business and increase brand awareness across the UK.”
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