Statement on Coronavirus (COVID-19)
It goes without saying that our number one priority is keeping our employees and customers safe while maintaining all our services as usual, albeit remotely.
We have done everything in our power to ensure our products continue to work without interruption while utilising the digital interfaces we offer as much as possible during times of social distancing.
Our team are now home-working and you should
experience no interruption in the general provision of our platforms or support
1link Service Network
During the lockdown, garages are an exempt
business but many are choosing to close because of the risk of spreading
infection. However, others are choosing to stay open for fleets that require
service, maintenance and repair, especially for key workers. If you click on this link, we have created a
page that shows the Service Centre Groups that have advised us they are closed.
Additionally, we would also ask all 1link Service Network centres to update
their opening times on the platform.
1link Hire Network
Vehicle rental is also an exempt business and
many branches are staying open to supply the needs of both mainstream fleets
and those supporting key workers. If you have any difficulty meeting your
rental need through the platform, please contact us for help.
1link Disposal Network
The platform remains in operation although, as
you would expect, business volumes are much reduced and there are difficulties
surrounding the fulfilment of orders because of unavailability of logistics and
other services. Please contact us if you have any specific queries.
During this difficult time, we at epyx remain committed to meeting the needs of our customers, especially if you are a fleet operating an essential service. Do not hesitate to contact us if you are encountering any specific difficulties accessing the service that you need. We will endeavour to help you in any way that we can.
Please e-mail us at firstname.lastname@example.org or alternatively, call on 08700 118800.