1link update

FTP no longer supported after 2020

September 2020

We take security issues seriously here at epyx and this latest measure is part of our on-going commitment to delivering our technology within a secure environment.

What is changing and why?

To improve the security of our 1link platforms, we are changing the process by which files are sent to and from the 1link platform from FTP/FTPS to SFTP. This move will ensure that confidential and personal data is more securely transferred to and from our servers. Once this migration is successful we will no longer be supporting FTP/FTPS connections.

What is SFTP?

FTP stands for file transfer protocol. There is a more secure version of FTP, called FTPS, which stands for FTP over ssl – which is also encrypted. SFTP stands for secure file transfer protocol. Using SFTP means that data is heavily encrypted by you before transfer, and decrypted by us when we receive your data (and vice versa). While in transit between our two SFTP devices it is virtually impossible to intercept and decrypt.

If required we can also support two factor password and key authentication.

What will epyx provide?

We will make contact with you to provide you with new credentials to access the server.

• The SFTP server hostname is secureftp.1link.com
• Login names will be alphanumeric
• Passwords will be 15-20 characters including upper case and a number
• Once this migration is complete and you are successfully transferring files, we will, with your agreement, disable your FTP/FTPS connections